Shipping policy
Where we deliver
We deliver within the Republic of Ireland only.
Delivery charges
Flooring orders are delivered by our own team, and we'll contact you to arrange a delivery date. The charge depends on your county and your order total after any discount. All charges include VAT.
Dublin
| Order total | Delivery |
|---|---|
| Under €500 | Collection only |
| €500 or more | Free |
Wicklow, Kildare, Meath, Louth, Carlow, Laois, Offaly and Westmeath
| Order total | Delivery |
|---|---|
| Under €750 | Collection only |
| €750 – €1,999 | €79 |
| €2,000 or more | Free |
Kilkenny, Wexford, Waterford, Tipperary, Limerick, Galway, Longford, Roscommon, Leitrim, Sligo, Cavan and Monaghan
| Order total | Delivery |
|---|---|
| Under €1,500 | Collection only |
| €1,500 – €2,499 | €149 |
| €2,500 – €3,499 | €79 |
| €3,500 or more | Free |
Cork, Kerry, Clare, Mayo and Donegal
| Order total | Delivery |
|---|---|
| Under €2,000 | Collection only |
| €2,000 – €3,499 | €199 |
| €3,500 – €4,999 | €99 |
| €5,000 or more | Free |
The delivery and collection options for your order are shown at checkout before you pay.
Collection
You can collect any order free of charge from the Canadia Flooring trade counter at Unit 32-33 Second Avenue, Cookstown Industrial Estate, Tallaght, Dublin 24, D24 XW92. Orders are usually ready within 24 hours, and we'll let you know when yours is ready. Tell the counter staff you're collecting a Kidd Flooring order.
Samples
Samples are €1.50 each and are posted for €3 per order anywhere in Ireland. They usually arrive in 3–5 working days.
Delivery timeframes
Estimated delivery times are provided at checkout or on order confirmation and are estimates only, not guarantees.
Typical delivery times range from 3–10 working days, depending on product availability and delivery location.
We are not responsible for delays caused by:
- Courier or freight companies
- Supplier availability
- Weather conditions
- Access restrictions at the delivery address
- Events outside our reasonable control
Delivery address and access
It is the customer's responsibility to ensure:
- Delivery details are accurate and complete
- The delivery location is accessible for large or pallet deliveries
- Someone is available to receive the delivery
Failed or refused deliveries may result in additional delivery or re-delivery charges.
Inspection on delivery (important)
All goods must be inspected immediately upon delivery or collection.
If goods arrive damaged or incomplete, you must:
- Note the issue on the delivery documentation where possible, and
- Notify us within 48 hours of delivery, including clear photographs
Failure to report damage within this timeframe may result in the claim being rejected.
Risk and ownership
Risk in the goods passes to the customer upon delivery or collection.
Ownership of the goods passes once full payment has been received.
Split and supplier deliveries
Some orders may be delivered in multiple shipments or directly from suppliers. This does not affect your delivery charges unless otherwise stated.
Special orders
Special order or made-to-order products may have extended delivery times. Estimated delivery times will be communicated at the time of order.
Contact
For delivery questions, get in touch:
WhatsApp: 087 470 5004
Call: 01 265 9415
Email: info@kiddflooring.ie